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Do You Know Why 24/7 Secure Operating Centers Are Vital for Automotive Safety and OEM Value?


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In today’s connected mobility landscape, real-time safety and security for drivers is no longer a luxury - it’s a necessity. OEMs seeking to build driver trust, brand loyalty, and ensure regulatory compliance can gain a competitive edge by partnering with a professional network of 24/7 Secure Operating Centers (SOCs).


At G4S Telematix, our Control Tower oversees a robust network of local 24/7 SOCs across Europe. This ecosystem acts as the human link between vehicles and the emergency response infrastructure.


Our SOCs are staffed by trained professionals, operating under proven protocols and resilient systems - ready to act the moment a vehicle triggers an eCall, Stolen Vehicle Tracking (SVT), or any critical security event. And they do so:

  • Immediately

  • In the driver’s local language

  • In coordination with national emergency services


What does that mean for OEMs and drivers?

  • Faster and more reliable emergency response

  • Consistent service quality across all locations

  • Confidence in compliance and data security

  • Peace of mind on every journey


As vehicles become more intelligent, the need for a responsive, human-in-the-loop safety model only grows. A professional 24/7 service network is not just operational support - it’s a powerful extension of your brand’s safety promise.


Want to learn more about our Control Tower and how we can support your connected services strategy? Contact me at evi.schimfle@gr.g4s.com

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